8/30/2023 0 Comments Open shared mailbox outlook web![]() X-OWA-Error .AccessDeniedExceptionÄate: 11:07:33 PM InnerException: Microsoft.Mapi. open another mailbox Enter Shared Mailbox. Request-id 85936afd-5504-4cc7-800f-b8e54500d135 Log into Outlook Web App (OWA) Click your Profile/Portrait in the top right corner Click Open another mailbox. X-ClientId: 14E6B6771CAC4B6D9EE160085FCB454B Once in Outlook, at the upper right there is your login logo in a circle (mine is the SL in a green circle), click on it. Step 5: Click on Add and type the Shared Mailbox name. Step 4: In the Advanced tab, enable the Download Shared folders options. ![]() Step 2: Under the Email tab, double-click on your mail to access the settings. :-( Something went wrong You don't have permission to perform this action. Step 1: Open Outlook, go to File > Account Settings > Account Settings. 3.In the add shared folder dialog box, type in the name or the email address of the shared mailbox, and then click add. For this, you can also refer Open and use a shared mailbox in Outlook on the web (). 2.Right-click the primary mailbox in the left navigation pane, and then choose add shared folder. To do so: login to Outlook web app ( ) with your Microsoft365 business account > click on your profile picture and select Open another mailbox > type your Shared mailbox email account id and check. ![]() We are in the process of migrating from exchange 2013 to exchange 2016, post migration to the new database the shared mailbox is not opening at all (Both the "Mailbox" and "Shared Mailbox" are migrated to Exchange 2016, Or try to open the shared mailbox in another way: 1.Sign in to Outlook Web App. ![]()
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